FAQs

1. What is PairWear?

PairWear is a fashion brand that offers stylish matching clothing inspired by legendary couples from cartoons, movies, and mythology. Each T-shirt tells a unique “love story” in the product description.

2. Do you ship internationally?

Yes, we offer worldwide shipping at affordable rates and with fast delivery.

3. What is your return policy?

You can find full details in our Refund Policy section. If you experience any issues, please contact us via our contact form or email — we typically respond within 30 minutes during business hours.

4. How can I contact support?

Email: pairwear.info@gmail.com
Phone: +372 5387 4499
Working hours:
- Mon–Fri: 10:00–20:30
- Sat–Sun: 10:00–17:00

5. What payment methods do you accept?

We accept:
American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.

6. Where can I find your policies?

Our main policies — Privacy Policy, Refund Policy, Shipping Policy, and Terms of Service — can be found in the footer of the website.

7. What materials are your products made of?

Our T-shirts are made from high-quality materials:

100% cotton (exceptions: Sport Grey — 90% cotton / 10% polyester, Ash Grey — 99/1, Heather colors — 50/50)
Fabric weight: 170–180 g/m²
Features: double-stitched hems, shoulder taping

8. Do you offer pre-orders?

Yes! If an item is marked as a pre-order, it means you can reserve it before it's in stock. Shipping will begin once the product arrives at our warehouse.

9. Can I see the products before buying?

We are an online-only store, but feel free to reach out — we’re happy to send extra photos or info upon request.

10. Do you have loyalty programs or discounts?

Yes! Follow us on TikTok and Instagram to stay updated on contests, product drops, and exclusive offers.

Still Have Questions?

Feel free to contact us anytime at pairwear.info@gmail.com or give us a call. We're always happy to help — and we love to make you smile!